Terms and Conditions

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Arrival and departure – check in is between 4 – 8pm. Check out 10.30am. We can accommodate arrivals and departures outwith these hours by prior arrangement. We are always on hand to help with any luggage and vehicles can drop off right outside the front door. It also helps if you can provide us with an approximate arrival time. 

Facilities - All our rooms are tastefully decorated with an emphasis on style and comfort. For your visit to Dundee you’ll find our rooms are well lit and spacious and benefit from ensuite or private bathrooms equipped with baths and showers. Kingsize beds, luxurious curtains and soft furnishings add to the feeling of sheer indulgence. We provide luxury eco toiletries for use during your stay and we ask you do not remove them. The hospitality trays include fair trade teas, hot chocolate, biscuits and coffees. The LCD TV’s have an intergrated DVD player. For the folically blessed we provide hairdryers.

Cancellation Policy - Cancellations made up to 7 days before day of arrival; no charge. Within 7 days and the first night’s stay will be charged. Cancellations with 2 days of arrival will be charged the entire length of stay. Non arrivals will also be charged for the entire length of stay. For your own peace of mind you may find it beneficial to take out travel insurance to cover any unforeseen cancellations.

Free Parking - Free and plentiful. We have a dedicated carpark to house 5 vehicles, but don’t worry if it’s full; there plenty more spaces around the property.

Free Wifi - also Free and plentiful. Wifi can be accessed throughout the house which benefits from superfast fibre optic broadband. There is a code for access within each bedroom

Child Friendly - Having a young family ourselves makes us aware that travelling with kids can offer more than a few challenges. Children are welcome at our bed and breakfast and if you need any information; whether it’s where to go and play or where to eat that’s kid friendly, we’ll be glad to help. We can provide a cot and highchair if required.

Pet Friendly - We accept pets to stay at Balmuirfield House. We also have our own dogs. We ask that guests dogs be kept off the furniture and out of the breakfast room and their owners be mindful of our other guests at all times.

Payment – We usually ask for gold but no one seems to have any. So instead, bills can be settled on departure using Mastercard, Visa or Cash.

Booking online – follow the link to our secure online booking service.

Eating In or Out – We don’t provide evening meals but we can steer you in the right direction to visit some of Dundee’s restaurant highlights. We’ll also provide you with takeaway menus that deliver straight to the house. We ask that any hot or fragrant foods be eaten in our more than comfortable dining room where we’ll give you cutlery, glasses and plates.